Dealer Capture

A POINT-OF-SALE SOCIAL SHARE APP FOR AUTOMOTIVE DEALERSHIPS
About Dealer Capture™
Dealer Capture is a proprietary ChannelNet social sharing mobile app designed for use by car dealerships to support our automotive customer lifecycle management solutions. Dealer Capture increases customer email capture at point-of-sale, driving engagement and retention down the road, while offering customers an element of surprise and delight at that moment of highest emotional engagement – right at purchase.
Here's How it Works
At point-of-sale, the sales person uses the mobile app to take a photo of the customer in front of their new vehicle. Dealer Capture is simple and easy to use, designed to collect three key pieces of information in 5 mins or less:
Here's What it Captures
1
A shareable photo of the customer with their new vehicle
2
The customer’s validated email
3
The vehicle VIN via a built-in OCR Scanner
WELCOME AND BEYOND

Once the native app has captured the customer’s email, VIN, and shareable photo, the ChannelNet SiteBuilder™ platform immediately triggers a welcome email with a customizable personal greeting, the customer’s shareable photo, and a call-to-action that drives the customer to their very own personal website, or PURL. This welcome PURL with social share functionality is just the beginning. The customer’s PURL carries forward with them throughout the ownership journey—optimizing engagement, driving revenue, and reducing costs via 1:1 personalization, content automation and offer optimization.

RETENTION STARTS AT THE BEGINNING

Dealer Capture is offered as part of the ChannelNet OneClick Loyalty™ product, the only digital customer loyalty and retention platform built by automotive experts expressly for today’s digital dealership. Highly customizable and configurable, the app is also experiencing wide adoption amongst ChannelNet’s automotive finance clients as they seek a more personal and immediate first touch. Dealer Capture is yet another excellent tool by ChannelNet that to helps you convert every buyer into a customer for life.