NEED
Provide online self-service options for business customers who want to ship cargo
on SAS flights.
SOLUTION
An interactive program that allows customers to review cargo safety guidelines;
specify their preferred route, flight, and arrival time; calculate costs based on
weight and other factors; and select a local freight forwarder. From there, the
system automatically generates a bill of lading, with all the shipping details,
and sends it to the freight forwarder.