Financial Industry Powerhouses Partner to Help Banks and Credit Unions Improve Customer Experience

Dearborn MI, March 12, 2018 -- Adrenaline and ChannelNet have entered into a partnership agreement that combines Adrenaline’s award-winning financial experience design services with ChannelNet's patented personalization SaaS platform. Together they will provide highly personalized brand-driven experiences for bank and credit union customers.

Sean Keathley, President of Adrenaline, says, “We are looking forward to introducing our bank and credit union partners to ChannelNet’s OneClick Financial™ platform. We believe that focusing on a personalized branded customer experience in today’s marketplace is critical for financial clients. People expect a lot from their financial institutions, and customization and intuitive experience design are central to creating the kind of brand experiences customers crave.” 

Paula Tompkins CEO of ChannelNet, added that her company's technology is a perfect complement to the world-class branding services offered by Adrenaline. “Adrenaline is renowned in financial circles as the go-to experience design and brand agency when a bank or credit union is looking to improve customer experience and brand strategy.  We are thrilled to be partnering with them and adding our platform to their portfolio of offerings.”

OneClick Financial is a data-driven personalization platform designed for banks and credit unions that gives each customer or member a unique digital experience. Delivered by text or email, the SaaS platform provides each customer with their own personal website that engages, cross-sells additional products, integrates with social media, displays video and gathers feedback. OneClick Financial’s powerful personalization platform enables branch banks to deliver a tailored, cost-effective experience that drives engagement and loyalty by leveling the digital playing field.
The partnership is being announced at the 25th Annual CUNA Marketing and Business Development conference in San Francisco on March 11-14, and will take effect immediately.  

ABOUT CHANNELNET
ChannelNet is a leader and pioneer in delivering customer acquisition and retention services via mobile and web-based solutions that work across channels. Using software-as-a-service (SAAS), its patented marketing automation platform connects leading automotive, financial services and home improvement companies with their customers to sell products and services through brick and mortar, call center, field sales and digital sales channels. The privately held company, founded more than 33 years ago, is based in Dearborn, Michigan with an office in the San Francisco Bay area.  More information is available on www.channelnet.com and www.oneclickfinancial.net or follow us on Twitter @ChannelNet and LinkedIn/Channelnet


ABOUT ADRENALINE AGENCY
Adrenaline is an experience design agency that creates and implements brands and retail environments. From idea through implementation, from physical to digital, from one channel to the next, Adrenaline fuses it all together to create compelling brand experiences. Adrenaline’s reach is local, global and multidimensional. The product is experiences that redefine the way companies and consumers interact and connect everywhere the two come in contact. The result is a disruptive experience design that creates brand everywhereness – converting brand affection into consumer action.  More information is available on www.adrenalineagency.com


Media Contact for ChannelNet
Courtenay Miles
Harden Communications Partners
cmiles@hardenpartners.com
510.635.4150

Media Contact for Adrenaline
Lynn Harris Medcalf, MA, APR
ADRENALINE
lmedcalf@adrenalineagency.com
404.433.7620